Legal Instruments

Legal instruments shows a list of legal instruments that have been made by the PRA and published. They can be found on this page, or via the Bank of England’s Publications page.

Treating complainants fairly (DISP Dispute Resolution: Complaints)

Legal Instruments that change this Chapter Treating complainants fairly

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Published: 25/03/2013

Effective: 01/04/2013

Complaint handling procedures for firms

Policy Statement

PS1/13 - Regulatory Reform: amendments to the Prudential Regulation Authority Handbook

Published: 25/03/2013

Effective: 01/04/2013

Complaint handling procedures for firms

Policy Statement

- Legal Cutover

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Legal Instruments

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PRA2013/18 - Legal Cutover (FCA and PRA Handbook Miscellaneous Amendments No 2) Instrument 2013

Effective: 01/04/2013

Policy Statement

FSA2013/1 - Financial Services Compensation Scheme (Funding Review) Instrument 2013

Effective: 01/04/2013

Policy Statement

FSA2008/19 - Handbook Administration (No 9) Instrument 2008

Effective: 06/05/2008

FSA2008/18 - Dispute Resolution: Complaints (Simplification (No 2) and other Amendments) Instrument 2008

Effective: 06/04/2008

FSA2008/1 - Handbook Administration (No 8) Instrument 2008

Effective: 06/03/2008

FSA2006/53 - The CRD (Consequential Amendments) Instrument 2006

Effective: 31/12/2006

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