Prudential Regulation Authority Rulebook

10.1

This Chapter applies only to the FSCS.

10.2

The FSCS must ensure that a person who would be, or considers that they would be, affected by an FSCS decision in relation to compensation, has an opportunity to make representations in respect of that potential decision before it is finalised.

10.3

The FSCS must, if requested by a claimant and subject to other applicable laws, give reasons to the claimant for any decision not to pay compensation in relation to some or all of their protected dormant accounts.

10.4

The procedure established by the FSCS under this Chapter must satisfy the minimum requirements of procedural fairness and comply with the European Convention on Human Rights for the handling of any complaints of maladministration relating to any aspect of the operation of the dormant account scheme.