GEN 4
Statutory status disclosure
GEN 4.1
Application and purpose
- 01/12/2004
Who? What?
GEN 4.1.1
See Notes
This chapter applies to every firm and with respect to every regulated activity, except that:
- (1) for an incoming ECA provider, this chapter does not apply when the firm is acting as such;
- (2) for an incoming EEA firm which has permission only for cross-border services and which does not carry on regulated activities in the United Kingdom, this chapter does not apply;
- (3) for an incoming firm not falling under (1) or (2), this chapter does not apply to the extent that the firm is subject to equivalent rules imposed by its Home State;
- (4) for a UCITS qualifier, this chapter does not apply; and
- (5) this chapter does not apply in relation to MiFID business.
- 01/10/2008
Where?
GEN 4.1.2
See Notes
GEN 4.3 (Letter disclosure) applies in relation to activities carried on from an establishment maintained by the firm (or by its appointed representative) in the United Kingdom, subject to GEN 4.3.4 R (Exception: insurers).
- 01/03/2003
GEN 4.1.3
See Notes
GEN 4.4 (Business for private customers from non-UK offices) applies in connection with a regulated activity carried on from an establishment of the firm (or its appointed representative) that is not in the United Kingdom.
- 01/03/2003
GEN 4.2
Purpose
- 01/12/2004
GEN 4.2.1
See Notes
The purpose of this chapter is to amplify Principle 7 (Communications with clients), which requires a firm to pay due regard to the information needs of its clients. This chapter requires the provision of appropriate minimum information about the identity of a firm's regulator in a way which is as consistent as practicable across the whole range of activities regulated by the FSA This assists in the achievement of the regulatory objectives of consumer protection, public awareness and market confidence.
- 01/03/2003
GEN 4.2.2
See Notes
There are other pre-contract information requirements outside this chapter, including:
- (1) for financial promotions, in the financial promotion rules;
- (2) for designated investment business, in COBS 8 (Client agreements), COBS 5 (Distance Communications), COBS 6 (Information about the firm, its services and remuneration), COBS 13 and 14 (which relate to product information) and CASS (Client assets);
- (3) for non-investment insurance contracts, distance communication requirements in ICOBS 3, initial disclosure requirements in ICOBS 4, disclosures relating to client needs and advice in ICOBS 5 and product information requirements in ICOBS 6;
- (4) for electronic commerce activities carried on from an establishment in the United Kingdom, in COBS 5.2, ICOBS 3.2 and MCOB 2.8; and
- (5) for regulated mortgage contracts and home purchase plans, initial disclosure requirements in MCOB 4, pre-application disclosure requirements in MCOB 5, and disclosure at the offer stage in MCOB 6; and
- (6) for equity release transactions, initial disclosure requirements in MCOB 8.4, pre-application disclosure requirements in MCOB 9.4 and disclosure at the offer stage in MCOB 9.5
- 06/01/2008
GEN 4.3
Letter disclosure
- 01/12/2004
Disclosure in letters to retail clients
GEN 4.3.1
See Notes
A firm must take reasonable care to ensure that every letter (or electronic equivalent) which it or its employees send to a retail client, with a view to or in connection with the firm carrying on a regulated activity, includes the disclosure in GEN 4 Annex 1.
- 01/11/2007
GEN 4.3.1A
See Notes
Where a letter covers both activities to which this chapter applies and activities to which this chapter does not apply, the firm should comply with the rules in this chapter in relation to the business to which it applies. An example would be where a letter covers business for which the FSA is the competent authority under the Insurance Mediation Directive and under MiFID.
- 01/11/2007
GEN 4.3.2
See Notes
For a UK domestic firm, the required disclosure in GEN 4 Annex 1 is "Authorised and regulated by the Financial Services Authority".
- 01/03/2003
GEN 4.3.3
See Notes
- (1) GEN 4.3.1 R (Disclosure in letters to retail clients) covers letters delivered by hand, sent by post and sent by fax and also electronic mail, but not text messages, account statements, business cards or compliment slips (used as such).
- (2) GEN 4.3.1 R (Disclosure in letters to retail clients) applies in relation to letters sent by any of the firm's employees, which includes its appointed representatives and their employees.
- (3) Firms are likely to find it convenient to include the required disclosure in their letterhead.
- 01/11/2007
Exception: insurers
GEN 4.3.4
See Notes
GEN 4.3.1 R (Disclosure in letters to retail clients) does not apply in relation to:
- (1) general insurance business if:
- (a) the State of the risk is an EEA State other than the United Kingdom; or
- (b) the State of the risk is outside the EEA and the client is not in the United Kingdom when the contract of insurance is entered into; or
- (2) long-term insurance business if:
- (a) the client is habitually resident in an EEA State other than the United Kingdom; or
- (b) the client is habitually resident outside the EEA and is not present in the United Kingdom when the contract of insurance is entered into.
- 01/11/2007
Exception: authorised professional firms
GEN 4.3.5
See Notes
For an authorised professional firm, GEN 4.3.1 R (Disclosure in letters to retail clients) does not apply with respect to its non-mainstream regulated activities.
- 01/11/2007
Exception: use of third party processors in home finance and insurance mediation activities
GEN 4.3.6
See Notes
- (1) Where a firm has outsourced activities to a third party processor other than advising on life policies, GEN 4.3.1 R does not apply to that third party processor when acting as such, so long as the outsourcing firm ensures that the third party processor and its employees comply with that rule as if it was the firm and they were employees of the firm.
- (2) Where an appointed representative has outsourced insurance mediation activities other than advising on life policies or home finance mediation activities to a third party processor, GEN 4.3.1 R does not apply to that third party processor when acting as such, so long as the appointed representative's principal ensures that the third party processor and its employees comply with that rule as if it was the appointed representative and they were the employees of the appointed representative.
- (3) Where an appointed representative of a firm is carrying on:
- (a) insurance mediation activities other than advising on life policies; or
- (b) home finance mediation activities;
- which have been outsourced to it by the firm, GEN 4.3.1 R does not apply to the firm when the appointed representative is carrying on the outsourced activities, so long as the firm ensures that the appointed representative and its employees comply with that rule as if it was the firm and they were employees of the firm.
- 06/04/2007
GEN 4.4
Business for retail clients from non-UK offices
- 01/11/2007
GEN 4.4.1
See Notes
- (1) If, in any communication:
- (a) made to:
- (i) (in relation to a non-investment insurance contract) a consumer;
- (ii) (in relation to a home finance transaction) a customer; or
- (iii) (in all other cases) a retail client; and
- (b) in connection with a regulated activity carried on from an establishment of the firm (or its appointed representative) that is not in the United Kingdom;
- the firm indicates that it is an authorised person, it must also, where relevant, and with equal prominence, give the information in (2) in writing.
- (2) The information required is that in some or all respects the regulatory system applying will be different from that of the United Kingdom. The firm may also indicate the protections and complaints or compensation arrangements available under another relevant system of regulation.
- (3) A firm need not provide the information required by (1) if it has already provided it in writing to the customer to whom the communication is made.
- 01/11/2007
GEN 4 Annex 1
Statutory status disclosure
- 01/12/2004